Need help for PT running on widows "please "

[David304Participant]

What to say - I am having Issues
With PT12.6 now cashing locking up
My PC. Witch is i7 4hz 8 threads
32 gigs , Hard to work on sessions .
Is it settings within ProTools
ProTools is the only application
But does this on my PC
Just disheartening I wish someone could help
I love the daw Is just wearing me out
Please help.

[Andrew MckenzieParticipant]

I'm no Pro Tools guy, but I would pull down an eval copy of Reaper and give it a try. It might just help you figure out if the PC is the problem or if it's a Pro Tools glitch. I think PT12 has it's fair share of issues but I'm sure the PT experts will chime in and assist further. 🙂

Cheers...Andrew

[Arthur LabusModerator]

That's very good point Andrew !
Reaper is available with 60 days evaluation and it is "full" DAW.

But David, please tell us more. More details what happens and when it happens.

[David304Participant]

Thanks for responding to my plea
With the quality of my computer
Which is an i7 32 gig 4hz
It should handle most things
Along with the common CPU issues
With a few plug-ins on a session
That will pop up.
Being a lineman in using a Computer,
But I learn more every day
I will be running the session
Mixing and tweaking
And then my computer will totally
freezer up. And I have to do a restart
By turning off the computer
And turning it back on, And I
wondered when did I save it last.
When it freezes the mouse is locked
solid I cannot control alt delete out of anything
This only does this when I'm using ProTools
I just the other day started using 12.6
Reading where they had fixed a lot of glitches
Was hoping I would find an answer.
But it still does it
I do have an artist version of studio
Have not loaded it
I guess in trying it on the computer runs
Well You would surmise it would be ProTools
Or I could do the reaper thing
Thanks for your all's help
Any other suggestions do please let me know
With the money I have tied up in ProTools
I would love For it to be Rock solid
because I do love that daw

[Arthur LabusModerator]

Aha, ok also it's running and suddenly all is frozen.
Well, it can be anything ...
Check your PC with some software for benchmarking (stress test) and testing software in particular (CPU, RAM and so on). You may get some new infos in case it were something with hardware.
Also "PC Cleaner" - maybe it is something with settings or whatever
You may try Reaper. If it works properly, try Cubase trial version. Cubase seems to be more challenging.

If it still not works properly after all, i would like to contact Avid Support.

Good succeed !

[Adrian LedesmaParticipant]

could be a graphics problem. make sure you have an avid compatible video card. http://avid.force.com/pkb/articles/en_US/Compatibility/Pro-Tools-11-System-Requirements

[David304Participant]

Well thanks for everybody's help
I downloaded studio one artist series
Works just fine Actually is pretty
neat daw
What I've done to correct my ProTools
situation is , I went into windows
settings . Had read some articles
about windows 10 freezing up after the
anniversary update
I've tweaked a bit and things seem to
be running fine
For now For now
So I hope it's fixed
I'll be putting studio one on a laptop
So I have for a travel rig
Because you never know and creativity
may come alone
And I don't have an extra ilock
But file seem to be easy to move back-and-forth
So this fixed could work out to be a win-win
Thanks again for everybody's help

[chris massaParticipant]

Using Pro Tools on a PC with Windows has always been a challenge. I started building PC's back around PT7 and 8-9.
It was always alot of reading in the duc.avid forum to see what others were running. Motherboard and CPU, brand
of RAM and the video card seem to be always important. I finally went to the "Dark Side" and have never looked back.
After doing the tweaks Avid suggests my Mac just runs. Yeah occasionally Pro Tools pukes but I am running
all SSD drives, on a 6 core 48GB Mac Pro Tower everyday 6-8 a day.

[David304Participant]

So Chris
If you can help out I surely would appreciate it
What is the graphics card that I need to have in this computer that will work with ProTools
I have an Intel R HD 530 graphics card
Could That be the problem

Things had been working good for days and then it did it again
Frustrating enough to pull your hair out
Hard to deal with
But not giving up just digging in
If you can help I thank you
[email protected]

[chris massaParticipant]

usually nVida video or GEforce cards. motherboard matters asus or gigabyte. also brands of RAM usually choosen by which motherboard. then tweaked according to avid optimzation.

read the signatures on duc.avid.com they usually give a good direction. also there are 649 pages on the thread at the top of setups. start at the end work back.

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