Academy Dashboard Forum Studio Gear Talk HELP please! SSL Nucleus and Pro Tools 'communication' issue Reply To: HELP please! SSL Nucleus and Pro Tools 'communication' issue

#8963
John Gleason
Participant

    Mick, since you've tried everything else you might want to go into the Windows Control Panel to the Device Manager and select your ethernet Network Adapter. Check the power saving settings and uncheck the box that allows your computer to power-down the adapter. It is possible that Windows doesn't sense that the ethernet port is in use by the Nucleus and doesn't wake the port. Any settings you can find to keep the port active all the time might solve your problem. Good luck!

    John